Email Settings
The email settings will apply to all email types available in the Emails tab.
“From” Name – Enter the name you want to show as the sender
“From” Email – Enter the email you want to show as the sender
Footer Text – Enter custom text to display on the footer of the emails
Test Email – Use this field to preview each email or send a test to admin
Purchase Confirmation Email
You can set up a purchase confirmation email that automatically sends an order summary or receipt to the customer after purchase.
Enable – Turn on the purchase confirmation email
Subject – Enter a custom subject line for the email
Headline – Enter a custom headline that will show above the order summary
Body Text – Enter custom text that will show below the header above the order summary
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Order Complete Notification
You have the option to set up an order refunded email to automatically notify your customer’s order has been refunded.
Enable/Disable – Turn on/off the order refunded email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Headline – Enter a custom headline that will show above the order summary
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
New User Welcome Email
You have the option to set up a welcome email for new users and login information for accessing areas on your site.
Note: you will need to have User Registration Fields and a Create User integration set up.
Enable – Turn on the new user welcome email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
To send user registration information, add the following personalization fields to the body of the email
{username}
{password}
Order Refunded
You have the option to set up an order refunded email to automatically notify your customer’s order has been refunded.
Enable/Disable – Turn on/off the order refunded email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Trial Ending Reminder
You have the option to set up a subscription payment confirmation email that automatically sends an order summary or receipt to your subscribers after payment.
Enable/Disable – Turn on/off the subscription renewal payment confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Send – Set the reminder email to send up to 7 days before the trial ends
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Upcoming Renewal Reminder
*Pro plan
You have the option to set up a subscription payment confirmation email that automatically sends an order summary or receipt to your subscribers after payment.
Enable/Disable – Turn on/off the subscription renewal payment confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Send – Set the reminder email to send up to 7 days before the trial ends
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Subscription Renewal Confirmation
You have the option to set up a subscription payment confirmation email that automatically sends an order summary or receipt to your subscribers after payment.
Enable/Disable – Turn on/off the subscription renewal payment confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Failed Renewal Payment
You can set up an email to automatically notify your customers if their subscription payment failed to process.
Enable/Disable – Turn on/off the failed renewal subscription payment confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email.
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Subscription Cancelled Confirmation
You can set up an email to automatically confirm and notify your customer’s subscription has been cancelled.
Enable/Disable – Turn on/off the subscription cancelled confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
Subscription Paused Confirmation
You can set up an email to automatically confirm and notify your customer’s subscription has been paused.
Enable/Disable – Turn on/off the subscription paused confirmation email
Subject – Enter a custom subject line for the email
Send To Admin – Turn on to send a copy to admin email
Body – Enter a custom text for the body of the email
Insert Personalization Tag – Use the dropdown to add personalization fields to the body of the email
Click here to see the full list of available personalization fields
